Privacy Policy
Effective Date: January 1, 2020
Your Privacy Matters
At Mearth, we understand the importance of safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://www.mearth.com.au/) and interact with our services.
Information We Collect and Why
We only collect the information necessary to provide you with a seamless experience and fulfill your requests. This may include:
- Personal Information: Name, email address, phone number, and billing/shipping address. This information is collected when you place an order, create an account, subscribe to our newsletter, or contact us for support.
- Usage Data: We may collect information about your activity on our website, such as the pages you visit and the features you use. This data helps us improve your user experience and personalize our offerings.
Transparency and Consent
We will always be transparent about the information we collect and why. We obtain your consent before collecting any personal information, and you have the right to opt-out at any time.
Data Retention and Security
We retain your information only for as long as necessary to fulfill your requests or comply with legal requirements. We utilize commercially reasonable security measures to protect your data against unauthorized access, loss, alteration, or misuse.
Sharing Your Information
We will not share your personal information with any third parties except when:
- Required by law or to comply with legal process.
- Necessary to investigate potential fraud or misconduct.
- To provide you with the services you request, such as delivery partners for order fulfillment. (These third parties will only be provided with the information necessary to complete their specific task and are obligated to protect your privacy.)
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their individual privacy policies before submitting any personal information.
Your Choices
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us using the information provided below.
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of our website after the revised policy is posted constitutes your acceptance of the updates.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
We are committed to protecting your privacy and providing a secure online experience.